#BlackLivesMatter: 5 Tips & 25 Questions for Nonprofit & Public Organizations

Posted on Dec 23, 2014 in Diversity, Equity and Inclusion | 1 comment

Greetings and Happy Winter! I usually write something celebratory to mark the end of the year. But, today I’m interrupting my own business-as-usual to write about #BlackLivesMatter. How can non-profit and public organizations address anti-Black racism and support the #BlackLivesMatter movement? Many organizations have already been in action and are setting examples for others. This post provides tips and questions for ongoing reflection,...

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Six Practices for Building Staff Morale from the Inside Out

Posted on Sep 22, 2014 in Collaborative Communication, Transformation | 0 comments

Non-profits are magnets for people who want to make a difference in the world, yet many people who start out with high ideals end up down and discouraged. There is often one big obstacle to staff morale –  the morale of the leaders themselves. When leaders are deflated, overwhelmed and/or on survival mode, they aren’t good morale boosters for the organization. This is why attending to the morale of leaders is often a good starting...

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When Your Buttons Get Pushed: Cultivating Self-Empathy

Posted on Jun 21, 2014 in Collaborative Communication, Transformation | 0 comments

“Someone said something that really pushed my buttons. I was too upset to use my listening skills or respond in a positive way. What can I do to deal with my own feelings when I’m triggered?”  This topic comes up often in my Authentic Communication workshops. Here’s a response based on tools that I have used in my own life and in coaching others. If you are getting triggered you probably have a need that isn’t getting met. One way to...

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Intent and Impact Across Difference: 10 Tips

Posted on Mar 20, 2014 in Collaborative Communication, Diversity, Equity and Inclusion | 0 comments

  Negative Impact Happens Have you ever said or done things with the best intentions that ended up being hurtful or damaging? Or maybe someone said or did something that didn’t sit right with you? You’re not alone. This post provides some tips for how to respond to such situations. Messages we send or actions we take are often received differently than intended. This can happen more often when cultural differences are involved, because...

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Diversity, Equity and Inclusion – Why are we talking about this?

Posted on Dec 20, 2013 in Diversity, Equity and Inclusion | 0 comments

In my work with organizations around topics of diversity, equity and inclusion, I often hear that a few people are asking “Why do we need to talk about this?” This usually happens in organizations that serve very diverse communities, with staffs that aren’t as diverse. And, usually, there’s less diversity in the senior management and board. So, isn’t the answer to that question a no-brainer? Well, actually, no, it isn’t. I am glad...

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